Under article 6 of the law n° 2004-575 of 21 June 2004 on confidence in the digital economy, it is clear to users of the site GVS DISTRIBUTION, the identity of the various stakeholders in the context of its realization and its follow-up :

  • Site owner : GVS DISTRIBUTION
  • Registered office : 15 rue Georges Eucharis, 97200 FdeF
  • SIRET number : SIRET unknown
  • Registration number RCS : RCS unknown
  • Social Capital : social Capital unknown
  • Responsible for : Responsible for unknown 0596 71 56 56

Hereinafter referred to as the "Seller" or the "Company" may be attached with the following information : 0596 71 56 56

The natural or legal person making the purchase of products or services of the company, below, the "Buyer" or "Customer" has been exposed and agreed to the following

Le Vendeur est éditeur de Produits et Services de GVS DISTRIBUTION à destination de consommateurs, commercialisés par l’intermédiaire de ses sites Internet ( La liste et le descriptif des biens et services proposés par la Société peuvent être consultés sur les sites susmentionnés.

1. Object

The present General Conditions of Sale determine the rights and obligations of the parties in the framework of the online sale of Products or Services offered by the Seller.

2. General provisions

The present General Conditions of Sale (GTC) apply to the sale of Products or Services made through the Internet sites of the Company, and are an integral part of the Contract between the Buyer and the Seller. They are fully opposable to the Buyer who has accepted prior to placing an order.

Le Vendeur se réserve la possibilité de modifier les présentes, à tout moment par la publication d’une nouvelle version sur son site Internet. Les CGV applicables alors sont celles étant en vigueur à la date du paiement (ou du premier paiement en cas de paiements multiples) de la commande. Ces CGV sont consultables sur le site Internet de la Société à l'adresse suivante :

The Company also ensures that their acceptance is clear and without reservation, by putting in place a checkbox and the click of a validation. The Customer declares to have read all of these Terms and conditions of Sale, and, if applicable, Special Conditions of Sale relating to a product or a service, and to accept without restriction or reservation.

The Customer acknowledges that it has benefited from the advice and information necessary to ensure the adequacy of the offer to their needs.

The Customer declares to be able to lawfully contract under the laws of france or validly represent the person or entity to which it is committed. Unless evidence to the contrary the information recorded by the Company constitutes proof of all transactions.

3. Price

The prices of products sold through Internet sites are indicated in Euros, excluding taxes and precisely determined on the pages of descriptions of the Products. They are also indicated in euros all taxes included (VAT and other taxes, if any) on the order page of the product, and excluding specific expenses of shipping.

For all products shipped outside the european Union and/or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are under his responsibility (statements, payment to the competent authorities, etc). The Seller calls as the buyer to inquire about these aspects with the local authorities.

The Company reserves the right to modify its prices at any time for the future. The telecommunication expenses necessary for the access to the Internet sites of the Company are the responsibility of the Customer. If applicable, the shipping fee.

4. Conclusion of the online contract

In accordance with the provisions of article 1127-1 of the civil Code, the Customer must follow a series of steps to conclude the contract by electronic means to carry out his order :
  • Information on the essential characteristics of the Product
  • Product selection
  • Indication of the essential details of the Customer (id, email, address, etc)
  • Acceptance of these Terms and conditions of Sale
  • Verification of the elements of the order (formality of the double-click) and, where appropriate, correction of errors. Prior to his confirmation, the Buyer has the opportunity to check the details of the order, its price, and to correct any error, or cancel the order. The confirmation of the order shall prevail formation of this contract.
  • Verification of the instructions for payment, payment for the products, and then delivery of the order. The Customer will receive email confirmation of the payment of the order, as well as an acknowledgement of receipt of the order confirming it.

The client will have during the process of its command of the possibility to identify possible errors in data entry and correct it. The language available for the conclusion of the contract is the French language.

The terms of the offer and the terms and conditions of sale are returned by email to the buyer when placing the order and are archived on the web site of the Seller. Where applicable, the rules of professional conduct and business to which the offeror intends to submit are available in the section "secondary rules" of these terms and conditions, available on the website of the Seller at the following address : 0596 71 56 56.

The archiving of communications, orders, order details, and invoices is made on a reliable and sustainable manner to constitute a faithful and durable copy in accordance with the provisions of section 1360 of the civil code. This information can be produced as evidence of the contract.

For products delivered, the delivery will be to the address specified by the Customer. For the purpose of proper fulfillment of the order, the Customer agrees to provide his identification elements truthful.

The Seller reserves the right to refuse the order, for example any abnormal request, conducted in bad faith or for any legitimate reason.

5. Products and services

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the Internet sites of the company, of same, if any, that mode of use of the product. In accordance with article L112-1 of the Code of consumption, the consumer is informed, by means of marking, labelling, display, or by any other means appropriate, price, terms and conditions specific to the sale and delivery of services before any conclusion of the contract of sale. In all cases, the total amount owed by the Purchaser is indicated on the confirmation page of the order. The product's retail price is the one in force indicated on the day of the order, the customer does with the shipping costs are charged separately. These possible fees are listed in the Achteur during the process of purchase and sale, and in any case at the time of the confirmation of the order. The Seller reserves the right to modify its prices at any time, while ensuring the application of the prices stated at the time of the order.

When products or services are not performed immediately, clear information is given on the presentation page of the product on delivery dates of products, or services. The client confirms to have received a detail of the delivery charges as well as the terms of payment, delivery and execution of the contract, as well as a detailed information related to the identity of the seller, its postal address, telephone and e-mail, and its activities in the context of the present sale. The Seller undertakes to deliver the Customer's order within the limit of stocks available Products only. Failing this, the Seller informs the Client ; if the order was placed, and in default of agreement with the Client on a new delivery date, the Seller shall refund to the customer.

The contractual information is presented in detail and in French language. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of Products and their price is specified on the website of the Company, as well as the minimum duration of the proposed contract, when they are on a continuous or periodic supply of goods or services. Except under specific conditions, the rights granted hereunder are solely to the person signing the order (or the person holder of the email address given).

6. Compliance

In accordance with article L. 411-1 of the French consumer Code, the goods and services offered for sale through these GTC comply with the regulations in force concerning the safety and health of persons, fair trading and consumer protection. Regardless of any commercial guarantee, the Seller remains liable for defects of conformity and hidden defects of the product.

In accordance with article L. 217-4, the seller delivers goods in conformity with the contract and is liable for defects of conformity existing at the time of delivery. It also responds to defects of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or has been carried out under its responsibility.

In accordance with the legal provisions in the area of conformity and hidden defects (art. 1641 c. civ.), the Vendor shall refund or exchange the defective products or do not correspond to the order. The refund can be requested in the following way : Procedure unknown

7. Retention of title Clause

The products remain the property of the Company until full payment of the price.

8. Delivery terms and conditions

The products are delivered to the delivery address which was specified in the order and within the time indicated. These time frames do not take away not account for the period of preparation of the order.

When the Customer orders several products at the same time they may have different delivery times

In case of late delivery, the Customer has the possibility to terminate the contract in the terms and conditions defined in Article L 138-2 of the consumer Code. The Seller will then refund the product fee "to go" under the conditions of Article L 138-3 of the consumer Code. The Seller provides a point of contact telephone (cost of a local call from a landline) indicated in the order confirmation email to ensure the order tracking.

The Seller notes that the moment when the Customer hangs possession of the physical products, the risk of loss of or damage to the products are transferred to it. It is the Customer's responsibility to notify the carrier of any reservations on the product delivered.

9. Availability and presentation

In case of unavailability of an item for a period longer than the incubation Period is unknown business days, you will be notified immediately of foreseeable delays in delivery and the order of this article may be cancelled on request. The Customer may request a credit for the amount of the item or give you a full refund and cancel the order.

10. Payment

Payment is due immediately with the order, including for products that are pre-order. The Customer can make the payment by credit card or by cheque. Cards issued by banks domiciled outside of France must be international bank cards (Mastercard or Visa).The secure online payment by credit card is done by our payment service providers. The information transmitted is encrypted in the rules of the art, and can only be read in transit on the network.

Our service providers payment :

Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the French monetary and financial Code, the commitment to pay given by card is irrevocable. In providing their banking information at the time of the sale, the Customer authorises the Seller to debit his card the amount of the price listed. The Customer confirms that he is the legal owner of the card to be debited and that he is legally entitled to make use of it. In case of error, or the inability to charge the card, the Sale is immediately cancelled automatically and cancelled order.

11. Withdrawal period

In accordance with the provisions of article l. 221-5 of the consumer Code, the Buyer has the right to withdraw from the contract without giving reasons, within a period of fourteen (14) days of the date of receipt of the order.

The right of withdrawal can be exercised by contacting the Company in the following manner : 0596 71 56 56. We would like to inform Customers that in accordance with the provisions of articles L. 221-18 L. 221-28 of the consumer Code, the right of withdrawal can not be exercised for

In case of exercising the right of withdrawal within the aforementioned deadline, the price of the products purchased and the shipping costs will be refunded, the return costs are borne by the Customer.

The returned products must be in their original condition and complete (packaging, accessories, instructions, etc)

Returns must be accompanied by a copy of proof of purchase. In accordance with the legal provisions, you can find below the form-type of withdrawal to contact us at the following address : unknown Address.

Refund procedure :

12. Guarantees

In accordance with the law, the Seller assumes the following guarantees : compliance and related to the hidden defects of the products. The Seller shall reimburse the purchaser or exchange the product apparently faulty or not matching the order placed. The refund request must be made in the following manner :

The Seller recalls that the consumer :

  • Has a period of 2 years from the date of delivery of the property to take action on behalf of the Seller.
  • He can choose between the replacement and repair of the property subject to the conditions laid down by the above-mentioned provisions. (apparently defective or not corresponding)
  • It is conducted to provide evidence for the existence of the non-compliance during the six months following the delivery of the goods.
  • That, except for second-hand goods, this period shall be increased to 24 months as of march 18, 2016
  • The consumer can also claim the warranty against hidden defects of the thing sold within the meaning of article 1641 of the civil code and, in this case, he may choose between the rescission of the sale or a reduction of the sale price (provisions of article 1644 of the Civil Code).

13. Claims and mediation

Where applicable, the Buyer may submit any complaint by contacting the company at the following coordinates : 0596 71 56 56

In accordance with the provisions of article L. 611-1 L. 616-3 of the consumer Code, the consumer is informed that he can use a mediator of consumption under the conditions laid down in title I of book VI of the code of consumption.

In the event of failure of the claim with the customer service from the Seller, or in the absence of a response within a period of two months, the consumer may submit the dispute to a mediator who will attempt independently to bring the parties to an amicable solution.

14. Resolution of the contract

The order can only be resolved by the buyer by registered letter with advice of receipt, in the following cases

  • Delivery of a product not in accordance with the characteristics of the order
  • Delivery beyond the date fixed in the order or, in the absence of a date, within thirty days after the payment
  • Of a price increase unjustified or modification of the product. In these cases, the purchaser can demand a refund of the deposit plus interest calculated at the legal rate from the date of receipt of the deposit.

15. Intellectual property rights

The trademarks, domain names, products, software, pictures, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of seller. No assignment of intellectual property rights is carried out through these terms and conditions. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

16. Force majeure

The execution of seller's obligations to the term hereof shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent the execution. The seller will notify the customer of the occurrence of such an event as soon as possible.

17. Nullity and modification of the contract

If any of the provisions of this agreement to be void, such invalidity shall not lead to the invalidity of the remaining provisions which shall remain in force between the parties. Any contract modification is valid only after a written agreement signed by the parties.

18. Protection of personal data

In accordance with Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, the Seller puts in place a treatment of personal data which has for its aim the sale and delivery of the products and services defined in this agreement. The Buyer is informed of the following :

  • The identity and the contact details of the controller and, where applicable, the representative of the responsible of the treatment : the Seller, as indicated at the top of the GTC
  • The contact details of the delegate of data protection : 0596 71 56 56
  • The recipients or categories of recipients of the personal data, if they exist, are the following :
    • The responsible of the treatment
    • The services in charge of marketing
    • The services in charge of computer security
    • The service in charge of the sale, and delivery of the order
    • The subcontractor stakeholders in the operations of delivery and sale
    • Any authority legally permitted to access personal data in question
  • The duration of data retention : 5 years
  • The person concerned has the right to request from the controller access to personal data, the rectification or erasure thereof
  • The person concerned has the right to lodge a complaint with a supervisory authority

The information requested when the order is necessary to the establishment of the invoice (legal obligation) and the delivery of goods ordered, otherwise the order will not be able to be passed. No automated decision or profiling is implemented through the order process.

19. Applicable law and clauses

All the clauses contained in these general terms and conditions of sale, as well as all the operations of purchase and sale contemplated therein, will be subject to French law.

The nullity of a clause in the contract does not entail the invalidity of these conditions of sale.

20. Consumer Information

For the purposes of consumer information, the provisions of the civil code and the consumer code are reproduced below :

Article 1641 of the civil Code : The seller is bound to a warranty on account of the latent defects of the thing sold which render it unfit for the use for which it was intended, or which so impair that use that the buyer would not have acquired or would have given a lesser price if he had known.

Article 1648 of the French civil Code : The action resulting from latent defects must be brought by the purchaser within a period of two years from the discovery of the defect. In the case provided for by article 1642-1, the action shall be brought, under penalty of foreclosure, in the year that follows the date on which the seller may be discharged as defects or defects of conformity apparent.

Article L. 217-4 of the French consumer Code : The seller supplies goods in conformity with the contract and is liable for defects of conformity existing at the time of delivery. It also responds to defects of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or has been carried out under its responsibility.

Article L. 217-5 of the French consumer Code : The property is in conformity with the contract : 1° If it is suitable for the use normally expected of a similar good and, where applicable : - if it corresponds to the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model ; - if it has the qualities that a buyer can reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling ; 2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the knowledge of the seller and the latter accepted.

Article L. 217-12 of the French consumer Code : The action resulting from lack of conformity is prescribed by two years from the delivery of the product.

Article L. 217-16 of the consumer Code : When the buyer asks the seller, during the course of the commercial guarantee granted during the acquisition or repair of movable property, a reclamation covered by the warranty, any lock-in period of at least seven days, adding to the duration of the warranty left to run. This period runs from the intervention request of the buyer or of the provision for repair of the property in question, if this is later at the request of intervention.

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